crikcx Terms and Conditions

By accessing the crikcx platform or using any of its services, you are considered to have fully read, understood, and accepted these terms and conditions. These terms form a binding legal agreement between crikcx and you.

Our services are provided entirely for entertainment purposes. crikcx operates as a secure and reliable platform and keeps your information protected through SSL encryption technology.

These terms and conditions are written in English and this shall be considered the authoritative version. Any translation or version in another language will be used for informational purposes only.

2.1 Age Restriction

You must be at least 21 years of age to register on the crikcx platform and participate in any gaming activity. Use of this platform by anyone under 21 is strictly prohibited.

2.2 Registration Terms

When creating an account, you must meet the following conditions:

• Each individual may create only one account.
• All information provided in the registration form must be true, accurate, and complete.
• You must provide valid identification details.
• You must have an active mobile banking or bank account registered in your own name.
• Creating multiple accounts from the same IP address or device is strictly prohibited.

2.3 Accuracy of Information

If false or misleading information is provided at registration, the account will be closed immediately and any pending winnings may be cancelled.

3.1 Password Protection

It is your responsibility to keep your account login details completely confidential. Do not share your password with anyone and use a strong password. If you suspect unauthorized access, notify our support team immediately.

3.2 Identity Verification (KYC)

crikcx reserves the right to verify your identity at any time. The following documents may be requested for verification:

• Copy of National ID Card (NID) or passport
• Recent utility bill or bank statement (proof of address)
• Proof of ownership of payment method (bKash / Nagad / Rocket screenshot)

Withdrawal requests may not be processed until verification is complete.

4.1 Deposit Rules

The following rules apply when depositing funds at crikcx:

• The minimum deposit amount is ৳500 for each payment method.
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• Deposited funds must come from an account registered in your own name.
• Deposits from third-party accounts will not be accepted and such transactions will be cancelled.

4.2 Withdrawal Rules

The following conditions must be met for withdrawals:

• The minimum withdrawal amount is ৳800.
• Withdrawals will always be made to the same payment method used at the time of deposit.
• Processing time: typically within 1 hour.
• Account verification must be completed before withdrawal.
• Withdrawals may be restricted until the wagering requirements of any active bonus are fulfilled.

4.3 Anti-Money Laundering (AML)

crikcx takes the utmost precautions to prevent money laundering. For unusual transactions, we may request additional information and reserve the right to notify the relevant authorities if necessary.

5.1 Welcome Bonus

crikcx offers new members a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → Total balance ৳2,000
• Deposit ৳18,000 or more → ৳8,000 bonus → Total balance ৳26,000

5.2 Wagering Requirements

To withdraw bonus funds, the following conditions must be met:

• Wagering requirement: bonus amount × 20 times.
• Wagering must be completed within the specified time limit after claiming the bonus.
• Not all games may contribute equally toward wagering requirements.

5.3 General Bonus Terms

• A bonus may not be claimed more than once by the same person, household, or IP address.
• Bonus funds cannot be withdrawn directly; wagering requirements must be fulfilled.
• crikcx reserves the right to change or cancel any promotional offer at any time.
• If bonus terms are violated, the bonus and any associated winnings will be cancelled.

5.4 VIP Cashback Program

crikcx's VIP program has four tiers, with weekly cashback provided:

• Bronze — up to 0.2% cashback per week
• Silver — up to 0.5% cashback per week
• Gold — up to 0.8% cashback per week
• Platinum — up to 1.0% cashback per week

You can move up to a higher tier based on your activity and engagement on the platform.

6.1 Gaming Fair Play

crikcx is committed to ensuring fair play in all games. Our games are operated by recognized software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, etc.).

6.2 Bet Limits

Each game and betting market has its own minimum and maximum bet limits. These limits will be displayed in the game interface.

6.3 Technical Issues

If any game or bet remains incomplete due to server outages, network problems, or other technical errors, crikcx reserves the right to cancel that bet and refund the original stake. crikcx will not be liable for losses resulting from technical issues.

6.4 Cricket Betting

For cricket betting (BPL, IPL, T20 World Cup, ICC tournaments, etc.), bets will be settled after the official result is announced. If a match is abandoned or left undecided, a decision will be made in accordance with the applicable rules.

The following activities are strictly prohibited on the crikcx platform:

• Creating multiple accounts or registering under another person's identity.
• Using manipulation or fraudulent methods to gain bonus benefits.
• Using software or bots to place bets automatically.
• Attempting to breach the platform's security systems or hacking.
• Using the platform for money laundering or illegal activities.
• Using or transacting on another user's account.
• Colluding in betting or attempting to artificially influence outcomes.
• Depositing or withdrawing using third-party payment methods.

8.1 crikcx's Rights

crikcx reserves the right to temporarily or permanently suspend or close your account in the following circumstances:

• Violation of these terms and conditions.
• Fraudulent or suspicious activity.
• Providing a false identity or information.
• Access from a restricted region.
• Failure to complete identity verification.

8.2 Voluntary Account Closure

You may request to close your account at any time by contacting our support team via live chat. Any remaining balance must be withdrawn before the account is closed (subject to wagering requirements being met).

8.3 Self-Exclusion

As part of responsible gaming, you may request to exclude yourself from the platform for a specified period. Visit our Responsible Gaming page for more details.

crikcx will not bear any liability in the following situations:

• Losses caused by internet connection disruptions.
• Faults in third-party software or services.
• Account compromise due to your own negligence.
• Consequences of violating laws applicable in your jurisdiction.
• Any financial losses arising from gaming or betting.

crikcx's maximum liability in any case will not exceed the amount of the principal deposit in your account.

crikcx gives the highest priority to the protection of your personal information. We use SSL encryption technology to keep your information secure.

Please read our Privacy Policy for detailed information on how we collect, process, and store your data.

We do not sell your information to third parties. However, information may be shared with relevant authorities when required by legal obligations or for security purposes.

crikcx places the highest importance on responsible gaming. Gaming should be for entertainment — it should never be a source of income or a solution to financial problems.

Our responsible gaming tools include:

• Setting deposit limits (daily, weekly, or monthly)
• Setting betting limits
• Setting session time limits
• Self-exclusion (closing the platform for a set period)
• Option to permanently close your account

Visit our Responsible Gaming page for more details.

12.1 Complaints Process

For any dispute or complaint, please first contact our support team via live chat or email. We aim to resolve all complaints as quickly and impartially as possible.

12.2 Resolution Method

After a complaint is submitted, our team will investigate the matter and provide a resolution within a reasonable timeframe. Our goal is to reach a solution acceptable to both parties.

12.3 Final Decision

crikcx's decisions on game outcomes and technical matters will be considered final, though the opportunity for a mutually agreed settlement through discussion between both parties will always remain open.

crikcx reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

• The updated version will be published on this page.
• The "Last Updated" date at the top of the page will change.
• A notification may be sent to the registered email address for significant changes.

If you continue using the platform after updated terms are published, you will be considered to have agreed to those changes. It is therefore recommended that you visit this page regularly.

For any questions or clarifications regarding these terms and conditions, please contact our support team:

• Live Chat: 24/7 support in Bengali — contact us directly from any page on the platform.
• Email: [email protected]
• Working Hours: 7 days a week, 24 hours a day (BST, UTC+6)

Our support team is always ready to answer all your questions in Bengali.