RESPONSIBLE GAMING · crikcx

crikcx Responsible Gaming — safety alongside enjoyment

We believe gaming is entertainment, not an addiction. crikcx is committed to keeping your gaming experience safe and in control at all times.

For players aged 21+ only
Our Commitment

crikcx's commitment to safe gaming

Gaming is a form of entertainment. It is not a source of income or a solution to financial problems. Always bet within your means.

crikcx is always working to ensure a safe and enjoyable gaming environment for players in Bangladesh. Responsible gaming means setting your own budget, managing your time, and keeping gaming as a healthy form of entertainment in your life.

Our platform has various tools that will help you build responsible gaming habits. From setting deposit limits to full self-exclusion — everything is in your control. Our 24/7 support team is always by your side in Bengali.

Remember, there is no guarantee of winning in gambling. So only play with an amount whose loss will have no impact on your financial or family life.

Key Guidelines

  • Play for entertainment only
  • Set a budget in advance and do not overspend
  • Do not place more bets to recover losses
  • Take regular breaks and spend time with family
  • If you have a problem, contact support right away
Protection Tools

Our measures for your safe gaming

Using crikcx's responsible gaming tools, you can keep your gaming experience in control.

Set Deposit Limits

Set a daily, weekly or monthly deposit limit. The system will alert you before you go beyond your budget. Reducing a limit takes effect immediately; increasing one takes effect after 7 days.

Session Time Limit

Decide in advance how long you will play in one session. When the set time is up, the system will automatically notify you and you can end the session if you wish.

Time-Out Feature

Want to take a short break? Set a time-out from 24 hours up to 30 days. During this period your account will be inactive for gaming.

Self-Exclusion

If you feel that gaming is affecting your life, use self-exclusion. You can close your account from 6 months up to permanently. Once this decision takes effect, it cannot be changed.

Strict Age Verification (21+)

crikcx is for players aged 21 or older only. Age verification is mandatory at registration. Protecting minors from gaming is our highest priority.

Set a Loss Limit

Set a limit beyond which you cannot play once you have lost a certain amount. This measure will prevent you from losing more money in an emotional state.

Warning Signs

Signs of problematic gaming

If two or more of the following signs appear in you, consider seeking help.

  • You keep betting to recover lost money and are losing even more
  • You are gaming in secret, hiding it from family, friends or work
  • Gaming is causing family or financial problems
  • You want to stop gaming but cannot, and feel restless
  • You are taking on debt or selling assets to fund gaming
  • You are staying up at night to play, and your sleep and eating habits have become irregular
Get Help

What to do if you have a problem

The most important step is to acknowledge it. Knowing there is a problem also opens the door to a solution.

First, contact crikcx support. Talk to us in Bengali on our 24/7 live chat — we will help without judgment. We can set an immediate time-out or self-exclusion on your account.

Your information will be kept completely confidential. Our support team is trained and compassionate.

Deposit Information

Limits and payment guidelines

Know about the minimum and maximum limits for responsible gaming.

Description Amount Method
Minimum Deposit ৳500 All methods
Minimum Withdrawal ৳800 All methods
Withdrawal time Within 1 hour —
Deposit methods bKash, Nagad, Rocket, Bank Transfer

Tip: Before depositing, set aside a fixed portion of your monthly budget for gaming. Never go beyond that limit.

Healthy Habits

Best practices for responsible gaming

01

Set a budget first

Before you start gaming, decide how much you will spend. Once that amount is used up, stop for the day.

02

Set a time limit

Decide how long you will play each day. Set a timer and make sure to take a break after that time.

03

Play with a clear head, not on emotion

Do not game while drinking alcohol or under mental stress. Make decisions with a calm mind.

04

Take breaks and spend time with family

Treat gaming the same as any other activity. Spending time with family and friends is most important.

Need help? We are here for you

For any concern or issue related to gaming, the crikcx support team is available 24/7 in Bengali. Talk to us on live chat or send us an email.

[email protected]

Join Live Chat
Age Protection

Protecting minors

crikcx is for players aged 21 or older only. Protecting minors from online gaming is a core responsibility of ours.

If there are children or teenagers in your household, use parental controls on their devices. Keep your crikcx account details (email, password) to yourself only — do not share them with anyone.

If you suspect an underage person is using your account, change your password immediately and notify support.

21+

Age verification is mandatory

To play on crikcx you must be 21 years of age or older. An identity verification request may be made at any time.

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Have a question?

Find answers to anything including responsible gaming on our FAQ page.

Read FAQ
Frequently Asked Questions

Questions and answers about responsible gaming

After logging in, go to your account settings and find the deposit limit option under the "Responsible Gaming" section. From there you can set a daily, weekly or monthly limit. Reducing a limit takes effect immediately. If you need any help, contact us via live chat.

Yes, if you self-exclude you will be given the opportunity to withdraw the balance in your account (minimum ৳800). Our support team will assist you fully with this. Once self-exclusion is active, the account will be inactive for new deposits.

A time-out is a temporary break — from 24 hours up to a maximum of 30 days. Once the set period ends, the account resumes normally. Self-exclusion is a longer-term measure — for 6 months or more; it can even be made permanent. If the problem feels serious, choose self-exclusion.

Start by talking to them calmly and showing your support. Let them know about crikcx's responsible gaming tools. If needed, inform our support team — they can also assist family members. Most importantly, stay by their side so they do not feel alone.

Age verification is mandatory at registration. In addition, identity documents may be requested at any time. If there is any suspicion of underage activity on an account, the account is suspended immediately. Using parental control software on your device is also recommended.

Completely confidential. Your personal information and support conversations are kept with the highest level of security. Our support team is trained and sensitive — they help without any judgment or criticism. Feel free to reach out.